Frequently Asked Questions

1. What products do you sell?

We offer a wide range of second-hand cameras from popular brands like Canon, Nikon, Sony, and more. All of our products are carefully inspected to ensure they are in good working condition before being listed for sale.

2. Are the cameras in good condition?

Yes! We ensure that all cameras listed on our website are thoroughly tested. We provide detailed descriptions and high-quality images to give you a clear view of their condition. Unless stated otherwise, cameras are in fully functional condition with minimal signs of use.

3. How long will it take to receive my order?

We process orders quickly! Typically, your order will be shipped within 2 to 5 business days. Shipping times may vary depending on your location, but you can expect your package to arrive within 5 to 10 business days.

4. Do you ship internationally?

Yes, we ship to many countries worldwide. However, shipping fees and delivery times may vary depending on your location.

5. What payment methods do you accept?

We accept payments via Credit Card and PayPal. Simply choose your preferred payment method at checkout.

6. Do you offer free shipping?

Yes! We offer free shipping for all orders, regardless of the location.

7. Can I return a product if I'm not satisfied?

Yes, we offer free returns for all items. If you are not satisfied with your purchase or if there’s any issue with the product, simply contact us within 30 days, and we will guide you through the return process.

8. How do I return an item?

If you'd like to return a product, please reach out to us via email at support@camflux.store with your order details. We'll provide you with the return instructions and help you with the process.

9. Do I need an SD card to use the camera?

Most of our cameras do not include an SD card. You can use your own SD card to start using the camera immediately after receiving it.

10. Are the cameras covered by a warranty?

While we do not provide a manufacturer’s warranty, each camera comes with a 30-day satisfaction guarantee. If there’s any issue with the camera within this period, we’ll assist you with returns or exchanges.

11. Can I get a discount on bulk orders?

We offer special deals for bulk purchases. Please contact us directly via email at support@camflux.store to discuss pricing and availability for bulk orders.

12. How can I contact you if I have more questions?

You can reach us via:

  • Email: support@camflux.store

  • Phone: +44 208 428 9446

  • Address: 5 Barrow Point Ave, Pinner, HA5 3HQ, United Kingdom